Your Team, Self-Managed
The right response At the right moment.
Give your teams and customers the Answers they need without handling every question yourself. FieldDone Answers provides immediate, smart responses and guidance complex product questions. Details on your company, location, facilities, and services. It's a manual or handbook that can answer specific questions. It's an always-available front desk. Customers, employees, or vendors just scan a QR code. FieldDone Answers Opens on any phone, bilingual (English/Spanish) branded, and built for glare, gloves, and stress.
Share with a link via SMS or email, or launch via a QR code on a toolbox, dashboard, or service counter.
Ask your guide
What’s the after-hours gate procedure?
Verify the site ID, then call dispatch.
Readable
High-contrast UI
Fast
Ask in plain language
Yours
Company-branded, custom guides
Bilingual
English & Spanish
Chat responses
Only from your documents
Where FieldDone Answers helps
Your challenge
Employee onboarding
What you need
Get new employees started with fewer interruptions
How FieldDone Answers helps
Give new hires a place to ask about everyday tasks, company rules, and how you do things. Spend less time answering the same questions.
Your challenge
Team updates on new products and procedures
What you need
Help your team get changes right
How FieldDone Answers helps
When products or procedures change, give employees answers they can check while they work - without calling you for every detail.
Your challenge
Customer questions about complex offers
What you need
Help customers understand before they buy
How FieldDone Answers helps
Let customers ask detailed questions about your products and services, so they can choose with confidence and your team spends less time explaining the basics.
Your challenge
Customer or vendor questions at unstaffed or lightly staffed locations
What you need
Answer questions when nobody’s there to help
How FieldDone Answers helps
Give customers and contractors a QR code to scan for instructions and site information. Help them find what they need without waiting for staff or calling you.
Your challenge
Customer questions at exhibitions and events
What you need
Provide immediate details when experts aren’t there
How FieldDone Answers helps
Give customers immediate, detailed answers to their questions with a scan of the QR code. Let your products explain themselves!
How QR scanning works
Team members open the camera on a phone or tablet, scan the code, and jump straight into your guide in the browser—no app install required.
Built for the road, worksite, warehouse, shop, and event.
Upload the documents you already have - manuals, handbooks, price lists, procedures. FieldDone Answers turns them into a guide your team and customers can question in seconds.
Your documents, your answers
Answers come only from what you upload - your products, your policies, your wording. If your document doesn’t cover it, the guide says so instead of guessing.
Search that works
People ask in plain language and get a direct chat response - no hunting through folders or pages of a manual.
Always current
When a product, price, or procedure changes, upload the revised document and every QR code you’ve placed gives the new answer.
Built for teams in the field
- Towing
- Transport
- Construction
- Landscaping
- Home Services
- Security
- QSRs
- Events
How teams use it
- 1
Set-up
Upload your document in the dashboard - no code.
- 2
Share
Print or place a QR on the dash, visor, toolbox, or clipboard. Team members scan and open your guide in the browser they already use.
- 3
Stay current
Upload a revised document anytime; everyone sees the latest answers.
Plans & pricing
Choose a subscription that fits your team. Create a company account to subscribe securely. Make payments via creditcard. Cancel anytime.
Free Trial
$0/mo
1 guide · 500 queries (trial total)
Free for 7 days or 500 queries, whichever comes first. No credit card required.
- 1 guide
All plans include AI-powered search, AI-assisted document import, QR code sharing, and usage analytics.
Add-ons
Available on any paid plan at any time — including during your free trial.
2,000 query pack
$39 one-time
Pre-paid queries that never expire. Used automatically once your plan limit is reached.
5,000 query pack
$89 one-time
Better value for high-volume teams. Same never-expire, auto-apply behaviour.
Professional setup service
$299 one-time
Our team builds up to 2 guides from your documents for you, plus a dedicated setup call.
FAQ
- What is FieldDone Answers?
- FieldDone Answers helps your teams find the right answers to their questions without installing an app. It provides answers to any of their questions based on company provided information.
- How do customers or field teams open a FieldDone Answers guide?
- They scan your guide QR code or open the direct link you share (email, SMS, sticker on equipment, and more). FieldDone Answers works on any mobile phone or tablet.
- Can our field team members add this to their phones so they don’t need to scan a QR code each time they use it?
- Yes, users can pin the link to your FieldDone Answers guides to their phones using these simple instructions. For iPhone/iOS users: https://support.apple.com/en-us/104977 For Android users: https://support.google.com/chrome/answer/9658361
- We have different teams for different customer categories. Can we have more than one guide?
- Yes, our Company accounts enable you to create two or more guides, depending on your subscription plan.
- How many team members or customers can use a Guide?
- You can make your guide available to as many team members as you would like. There isn’t a limit on Guide users.
- How do I know that FieldDone Answers will provide the correct information?
- Fielddone Answers' responses are provided only from the information that you upload when you create your Guide. They don't make up answers or search the Internet for additional, possibly inaccurate or irrelevant information. You remain in complete control of the information that they provide.
- What happens if our information changes?
- No problem at all. You can update your Guides at anytime by uploading updated information to your Guide dashboard. So, if product details change, an access code changes, a SOP changes, you can make all of those changes in real-time across all of the locations that have your Guide QR code.
Ready to equip your field teams?
Create an account to publish your first guide, or sign in if your company is already on FieldDone Answers.